Support

Get help with Zeyva

Find help with Zeyva, scan and understand a packaged food product, purchases when offered, and app settings.

Getting started

To scan and understand a packaged food product, begin with product packaging, ingredient list, nutrition label, and optional barcode. Review the result against ingredients, nutrients, allergens, additives, serving sizes, and data confidence before acting on it.

Install the latest app version.
Check your connection for online features.
Restart the app if a screen does not refresh.

Purchases and subscriptions

If Zeyva offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

Use Restore Purchases after reinstalling.
Use your store account for billing changes.
Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

Screenshots help support reproduce visual issues.
Do not send payment card details.
Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is Zeyva?

Zeyva is a food ingredient and nutrition scanner for shoppers who want to understand packaged food before buying it.

Where can I download Zeyva?

No public store link is listed yet. Check this official website for release and availability updates.

How do I get support?

Visit the support page or email support@fbappstudio.com.